Common questions
Straight answers.
What happens when I check my eligibility?
You answer a short, private questionnaire in our secure patient portal. It takes about two minutes and it is free. From there you can book a consultation with a doctor.
What does it cost?
The eligibility check is free. A doctor consultation is R900. Treatment is priced per programme and shown on each programme page. Where blood tests are needed, you pay the laboratory directly, from R750.
Do I need a blood test?
It depends on the programme. For hormone care, a blood test comes before your consultation: we email the form when you book and your results go straight to your doctor. For every other programme you see your doctor first, and bloods are only requested if your history or goals call for it.
What if treatment is not right for me?
Your doctor will tell you plainly. Your R900 consultation then carries forward as a free consultation for the next six months.
Is it discreet?
Yes. Consultations are private and online, and treatment is delivered discreetly across South Africa.
All frequently asked questions
